Royal Shipping Protection
Protect your package during shipment agains loss, damage and theft.
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Shipping Policy
- $6.99 flat Economy shipping fee (5-8 business days) on orders with a total below $65
- FREE Economy (5-8 business days) shipping on orders with a total above $65
- UPS Ground Saver is an option
- UPS Ground is an option
- UPS 3 Day Select (3 business days) is an option
- UPS 2nd Day Air (2 business days) is an option
- UPS Next Day Air Saver (1 business day) is an option
- UPS Next Day Air (1 business day) is an option
Order Shipment
- If you place your order Monday – Thursday, and all the items are in stock, it will be fulfilled and shipped the following day.
- If you place your order on Friday and on the weekend, and all the items are in stock, it will be fulfilled and shipped on Monday.
You will receive a tracking number by end of the day. Please note that it could take 24–48 hours for the tracking link to become active.
Please note that some shipments are fulfilled by USPS and these won't ship on official federal holidays.
Lost, Stolen and Damaged Packages
We take an extra care when preparing your order for shipping. However, once we drop off the package at our shipping partner the fate of your order is out of our control. For this specific reason, we offer the Royal Shipping Protection to provide industry-leading Package Protection against loss, theft or damage in transit.
You have the option to add the Shipping Protection to your order during checkout which protects your shipment against loss, theft, or damage in transit. Royal Shipping Protection provides a simple and streamlined resolution of shipping issues with just a few clicks. They will facilitate a full refund or replacement of lost, stolen or damaged items (pending availability).
If you decide to OPT OUT and DECLINE the Shipping Protection, Royal Pickleball will not refund or replace items lost, stolen or damaged during shipment.
Cancellations, Returns & Refunds
All orders cancelled after 48 hours are subject to a 12% restocking fee whether or not your order has shipped. If you order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original payment method (credit card, Paypal, etc.) that you used when placing your order.
Do not ship your return without contacting us first at orders@royalpickleball.com to coordinate the return!